Plan Your Visit
Your safety, and that of our team, continue to be our top priority, and we’re following procedures and guidelines laid out by the CDC and local health officials. Here are a few things you can expect on your visit, once we reopen:
A spacious building. We’re limiting capacity to 25% so you have space to move safely. All tickets are timed to help control capacity. We ask that you maintain social distancing while visiting.
Only seeing the top half of someone’s face. Like everywhere else in the city, face coverings over your nose and mouth will be required for everyone. If you’re unable to wear a face covering (e.g., a mask or a shield), we regret that in order to ensure the safety of our staff and visitors, we’ll be unable to accommodate your entry at this time. We look forward to welcoming you back when these protocols are no longer necessary.
A (relatively) touchless experience. While we hope to touch your heart and mind, we don’t want you to have to touch lots of surfaces. All shared interactive resources have been removed from our galleries, including headphones, touchable screens like iPads, and shared drawing and feedback opportunities. Anything that still requires contact, like doors and handrails, will be cleaned regularly.
Your hands will smell like rubbing alcohol. We’ll be providing hand sanitizer at entrances, elevators, stairwells, and bathrooms. Feel free to use as much as you want.
A squeaky clean building. We’ve implemented new cleaning and sanitation measures, including assigning team members to regularly clean high-use areas, such as restrooms, throughout the day and do a deep cleaning every night.
A light load. Coat Check, dining, and water fountains are unavailable for the time being. Please leave backpacks and large items such as motorcycle helmets, golf umbrellas, scooters, and skateboards at home. Wheelchairs are available for those who need them; please ask a staff member when you arrive.
A virtual guide. While we may have temporarily suspended all in-person tours, we’re delighted to connect you with our team of art historians and educators to chat about art in real time as you explore the Museum. Download our app, ASK Brooklyn Museum, to get started. Sponsored by Bloomberg Philanthropies.
Thank you for your support and patience as we prepare to reopen safely.